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British Airways compensation

British Airways flight delayed or cancelled? Claim up to €600.

If your British Airways flight landed three or more hours late, was cancelled less than 14 days before departure, or you were bumped from it, EU law sets a fixed cash payment of €250 to €600 per passenger. We claim it for you.

  • Free check in two minutes
  • No win, no fee
  • We deal with British Airways for you
British Airways
Claim pass
BAAirline code
€600Max per passenger
Main bases
LHR · LGW
Airline type
Full-service
Registered in
United Kingdom
Alliance
oneworld
Passenger rights
UK 261 · EU 261 from the EU/EEA
SP · BA
Maximum per passenger
€600
Arrival delay that qualifies
3h+
Upfront cost
€0
Success fee, only if we win
29%
Disruption ranking

3.62%

of British Airways departures cancelled or 3h+ late, 4 – 28 September 2026

British Airways ranks #7 of 70 airlines in our monthly disruption report, where #1 is the most disrupted. 163 of its 4,507 departures from the 51 European airports we monitor were cancelled or reached their destination more than three hours late.

Read the full report

Know the airline

Claiming from British Airways: what to know

British Airways is the UK's flag carrier and a founding member of oneworld, with its main hub at London Heathrow and a second base at Gatwick. As a UK airline it is bound by UK 261 on flights into and out of the UK, and by EU 261 on flights departing the EU.

Before you claim

  1. 01

    BA flights into London from anywhere in the world are covered by UK 261, because British Airways holds a UK licence.

  2. 02

    Some BA routes are operated by BA CityFlyer or BA Euroflyer. The operating airline is liable, and both are UK carriers bound by the same rules.

  3. 03

    On a connection through Heathrow on one booking, compensation is based on the distance to your final destination — up to £520 on long-haul.

Track record

Disrupted British Airways flights we've tracked

Cancellations and long delays on British Airways flights recorded since 1 September 2026, from live flight data.

Disrupted flights
321
Cancelled
87%
Average delay at arrival
6h 37m
Longest delay
61h 35m

€13,850 in compensation owed across these flights — counting just one passenger per flight.

All disrupted British Airways flights

Coverage

Which British Airways flights are covered

What counts is the route and the airline's licence — not where you bought the ticket, what you paid or which passport you hold.

  • Departing an EU/EEA airport

    To any destination in the world

    Covered
  • Arriving in the EU/EEA from outside

    Only when the airline holds an EU licence

    Not covered
  • Within the EU/EEA

    Domestic and international flights

    Covered
  • Departing a UK airport

    Under UK 261: £220 to £520 per passenger

    Covered

British Airways holds a UK operating licence: UK 261 covers its flights into the UK from anywhere, and EU 261 covers its flights departing the EU/EEA. Its flights into the EU from outside Europe are not covered.

Compensation

How much British Airways owes you

The amount is fixed by flight distance. A €20 promo fare and a flexible business ticket are worth exactly the same.

Up to 1,500 km

€250

e.g. Dublin–London, Barcelona–Paris

1,500–3,500 km

€400

e.g. London–Athens, Madrid–Warsaw

Over 3,500 km

€600

e.g. Frankfurt–New York, Paris–Doha

Per passenger — for arrival delays of three hours or more, short-notice cancellations and denied boarding.

Flights within the EU over 1,500 km are always paid at €400.

Common pushback

What British Airways may say — and what the law says

A rejection is where most claims start, not where they end. These are the replies we challenge most often.

  • “It was a technical problem.”

    Faults found during normal operation are part of running an airline. Courts rarely accept them as extraordinary circumstances.

  • “The weather was bad.”

    Only weather that made your specific flight unsafe counts. We check the claim against meteorological and airport records.

  • “The aircraft arrived late from its previous flight.”

    A knock-on delay only excuses the airline if the original cause was itself extraordinary — and the airline has to prove it.

  • “Our crew went on strike.”

    A strike by the airline's own staff is within its control. The European Court of Justice has ruled it does not exempt the carrier.

  • “We already gave you meal vouchers.”

    Meals, hotels and rebooking are care, not compensation. Accepting them never waives your right to be paid.

Live data

Recent British Airways disruptions

Delayed and cancelled British Airways flights from our airport tracking. Find yours to see what it's worth.

How it works

From British Airways disruption to payout

  1. 1

    Check your flight

    Enter your flight number and date. We confirm the delay against official arrival data in about two minutes.

  2. 2

    We claim from British Airways

    We file with British Airways, answer every rejection and escalate to the regulator or a court when needed.

  3. 3

    You get paid

    The money goes straight to your bank account. Our 29% fee applies only if British Airways pays.

Have these ready
  • Booking confirmation
  • Boarding pass or booking reference
  • Passport or ID
  • Emails from British Airways about the disruption
  • Receipts for meals, hotel or transport

FAQ

British Airways compensation questions

Still unsure? Check your flight for free — it takes two minutes and commits you to nothing.

How much compensation can I get from British Airways?

Between €250 and €600 per passenger, depending on flight distance. Delays must be three hours or more at arrival, and cancellations must be announced less than 14 days before departure. What you paid for the ticket makes no difference.

Can I claim from British Airways myself?

Yes, filing with British Airways directly is free. Many passengers come to us because first claims are often rejected or ignored — we handle the follow-up, the regulator and court if needed, and only charge if you get paid.

How far back can I claim against British Airways?

It depends on the country where the claim is filed. Limitation periods are set nationally and range from about one year to six years, so flights from the last few years are often still claimable. Check yours for free.

British Airways rebooked me or gave me vouchers. Can I still claim?

Usually, yes. Rebooking, meals and hotel rooms are duties of care and don't replace compensation. Only an agreement where you explicitly gave up your compensation would change that.

How long does British Airways take to pay?

Straightforward claims are often settled within a few weeks to a few months. If British Airways refuses and the claim goes to a regulator or court, it can take longer. We keep you updated at every step.

What if British Airways blames extraordinary circumstances?

Ask for specifics. Severe weather, air traffic control restrictions and security threats can be extraordinary, but technical faults and strikes by the airline's own staff usually aren't. We check the explanation against independent data before accepting it.

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Flew British Airways recently?

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