Claim pass
OSAirline code
€600Max per passenger
- Main bases
- VIE
- Airline type
- Full-service
- Registered in
- Austria
- Alliance
- Star Alliance
- Passenger rights
- EU 261 · UK 261
Austrian Airlines compensation
Austrian Airlines flight delayed or cancelled? Claim up to €600.
If your Austrian Airlines flight landed three or more hours late, was cancelled less than 14 days before departure, or you were bumped from it, EU law sets a fixed cash payment of €250 to €600 per passenger. We claim it for you.
- Free check in two minutes
- No win, no fee
- We deal with Austrian Airlines for you
- Maximum per passenger
- €600
- Arrival delay that qualifies
- 3h+
- Upfront cost
- €0
- Success fee, only if we win
- 29%
Know the airline
Claiming from Austrian Airlines: what to know
Austrian Airlines is Austria's flag carrier, part of the Lufthansa Group and Star Alliance, with its hub at Vienna International Airport linking Western and Eastern Europe. As an EU airline, it is bound by EU 261 on all its European routes and on flights into the EU.
Before you claim
- 01
Vienna is a major transfer hub. If a delay made you miss an onward connection on the same booking, compensation is based on the whole journey.
- 02
If Austrian Airlines refuses to pay, the apf — Austria's passenger rights agency — can mediate free of charge before a claim goes to court.
- 03
Flights sold by Austrian may be operated by other Lufthansa Group airlines. The claim goes to the airline that actually flew you.
Track record
Disrupted Austrian Airlines flights we've tracked
Cancellations and long delays on Austrian Airlines flights recorded since 8 September 2026, from live flight data.
- Disrupted flights
- 56
- Cancelled
- 86%
- Average delay at arrival
- 7h 16m
- Longest delay
- 16h 47m
Most disrupted routes
Most disrupted departure airports
€2,550 in compensation owed across these flights — counting just one passenger per flight.
All disrupted Austrian Airlines flightsCoverage
Which Austrian Airlines flights are covered
What counts is the route and the airline's licence — not where you bought the ticket, what you paid or which passport you hold.
- Covered
Departing an EU/EEA airport
To any destination in the world
- Covered
Arriving in the EU/EEA from outside
Only when the airline holds an EU licence
- Covered
Within the EU/EEA
Domestic and international flights
- Covered
Departing a UK airport
Under UK 261: £220 to £520 per passenger
Austrian Airlines holds an EU operating licence, so it owes compensation on flights into Europe from outside as well.
Compensation
How much Austrian Airlines owes you
The amount is fixed by flight distance. A €20 promo fare and a flexible business ticket are worth exactly the same.
Up to 1,500 km
€250
e.g. Dublin–London, Barcelona–Paris
1,500–3,500 km
€400
e.g. London–Athens, Madrid–Warsaw
Over 3,500 km
€600
e.g. Frankfurt–New York, Paris–Doha
Per passenger — for arrival delays of three hours or more, short-notice cancellations and denied boarding.
Flights within the EU over 1,500 km are always paid at €400.
Common pushback
What Austrian Airlines may say — and what the law says
A rejection is where most claims start, not where they end. These are the replies we challenge most often.
“It was a technical problem.”
Faults found during normal operation are part of running an airline. Courts rarely accept them as extraordinary circumstances.
“The weather was bad.”
Only weather that made your specific flight unsafe counts. We check the claim against meteorological and airport records.
“The aircraft arrived late from its previous flight.”
A knock-on delay only excuses the airline if the original cause was itself extraordinary — and the airline has to prove it.
“Our crew went on strike.”
A strike by the airline's own staff is within its control. The European Court of Justice has ruled it does not exempt the carrier.
“We already gave you meal vouchers.”
Meals, hotels and rebooking are care, not compensation. Accepting them never waives your right to be paid.
Live data
Recent Austrian Airlines disruptions
Delayed and cancelled Austrian Airlines flights from our airport tracking. Find yours to see what it's worth.
- OS236BER → VIEBER – Vienna · 29 September 2026CancelledCheck
- OS235VIE → BERVienna – BER · 29 September 2026CancelledCheck
- OS164DUS → VIEDüsseldorf – Vienna · 29 September 2026CancelledCheck
- OS274HAJ → VIEHannover – Vienna · 29 September 2026CancelledCheck
- OS273VIE → HAJVienna – Hannover · 29 September 2026CancelledCheck
How it works
From Austrian Airlines disruption to payout
- 1
Check your flight
Enter your flight number and date. We confirm the delay against official arrival data in about two minutes.
- 2
We claim from Austrian Airlines
We file with Austrian Airlines, answer every rejection and escalate to the regulator or a court when needed.
- 3
You get paid
The money goes straight to your bank account. Our 29% fee applies only if Austrian Airlines pays.
Have these ready
- Booking confirmation
- Boarding pass or booking reference
- Passport or ID
- Emails from Austrian Airlines about the disruption
- Receipts for meals, hotel or transport
FAQ
Austrian Airlines compensation questions
Still unsure? Check your flight for free — it takes two minutes and commits you to nothing.
How much compensation can I get from Austrian Airlines?
Between €250 and €600 per passenger, depending on flight distance. Delays must be three hours or more at arrival, and cancellations must be announced less than 14 days before departure. What you paid for the ticket makes no difference.
Can I claim from Austrian Airlines myself?
Yes, filing with Austrian Airlines directly is free. Many passengers come to us because first claims are often rejected or ignored — we handle the follow-up, the regulator and court if needed, and only charge if you get paid.
How far back can I claim against Austrian Airlines?
It depends on the country where the claim is filed. Limitation periods are set nationally and range from about one year to six years, so flights from the last few years are often still claimable. Check yours for free.
Austrian Airlines rebooked me or gave me vouchers. Can I still claim?
Usually, yes. Rebooking, meals and hotel rooms are duties of care and don't replace compensation. Only an agreement where you explicitly gave up your compensation would change that.
How long does Austrian Airlines take to pay?
Straightforward claims are often settled within a few weeks to a few months. If Austrian Airlines refuses and the claim goes to a regulator or court, it can take longer. We keep you updated at every step.
What if Austrian Airlines blames extraordinary circumstances?
Ask for specifics. Severe weather, air traffic control restrictions and security threats can be extraordinary, but technical faults and strikes by the airline's own staff usually aren't. We check the explanation against independent data before accepting it.
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