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HiSky compensation

HiSky flight delayed or cancelled? Claim up to €600.

If your HiSky flight landed three or more hours late, was cancelled less than 14 days before departure, or you were bumped from it, EU law sets a fixed cash payment of €250 to €600 per passenger. We claim it for you.

  • Free check in two minutes
  • No win, no fee
  • We deal with HiSky for you
HiSky
Claim pass
H4Airline code
€600Max per passenger
Main bases
RMO
Airline type
Hybrid
Registered in
Moldova
Passenger rights
EU 261 on flights from the EU/EEA
SP · H4
Maximum per passenger
€600
Arrival delay that qualifies
3h+
Upfront cost
€0
Success fee, only if we win
29%

Know the airline

Claiming from HiSky: what to know

HiSky is a hybrid airline founded in 2019, flying across Europe under two operators: HiSky (H4) and HiSky Europe (H7), which holds an EU operating licence. Which one flew you decides how EU 261 applies.

Before you claim

  1. 01

    Check the operator on your booking. Flights operated by HiSky Europe are covered like any EU airline; flights operated by HiSky (H4) are covered when they depart from an EU airport.

  2. 02

    Smaller fleets have less spare capacity, so one aircraft fault can delay several flights in a row. Technical problems are rarely an extraordinary circumstance.

  3. 03

    If HiSky moves your departure by several hours, it may legally count as a cancellation. Keep the email that told you about the change.

Coverage

Which HiSky flights are covered

What counts is the route and the airline's licence — not where you bought the ticket, what you paid or which passport you hold.

  • Departing an EU/EEA airport

    To any destination in the world

    Covered
  • Arriving in the EU/EEA from outside

    Only when the airline holds an EU licence

    Not covered
  • Within the EU/EEA

    Domestic and international flights

    Covered
  • Departing a UK airport

    Under UK 261: £220 to £520 per passenger

    Covered

HiSky is not an EU/EEA airline, so its flights into Europe from outside are not covered. Flights departing the EU/EEA or the UK always are.

Compensation

How much HiSky owes you

The amount is fixed by flight distance. A €20 promo fare and a flexible business ticket are worth exactly the same.

Up to 1,500 km

€250

e.g. Dublin–London, Barcelona–Paris

1,500–3,500 km

€400

e.g. London–Athens, Madrid–Warsaw

Over 3,500 km

€600

e.g. Frankfurt–New York, Paris–Doha

Per passenger — for arrival delays of three hours or more, short-notice cancellations and denied boarding.

Flights within the EU over 1,500 km are always paid at €400.

Common pushback

What HiSky may say — and what the law says

A rejection is where most claims start, not where they end. These are the replies we challenge most often.

  • “It was a technical problem.”

    Faults found during normal operation are part of running an airline. Courts rarely accept them as extraordinary circumstances.

  • “The weather was bad.”

    Only weather that made your specific flight unsafe counts. We check the claim against meteorological and airport records.

  • “The aircraft arrived late from its previous flight.”

    A knock-on delay only excuses the airline if the original cause was itself extraordinary — and the airline has to prove it.

  • “Our crew went on strike.”

    A strike by the airline's own staff is within its control. The European Court of Justice has ruled it does not exempt the carrier.

  • “We already gave you meal vouchers.”

    Meals, hotels and rebooking are care, not compensation. Accepting them never waives your right to be paid.

Live data

Recent HiSky disruptions

Delayed and cancelled HiSky flights from our airport tracking. Find yours to see what it's worth.

How it works

From HiSky disruption to payout

  1. 1

    Check your flight

    Enter your flight number and date. We confirm the delay against official arrival data in about two minutes.

  2. 2

    We claim from HiSky

    We file with HiSky, answer every rejection and escalate to the regulator or a court when needed.

  3. 3

    You get paid

    The money goes straight to your bank account. Our 29% fee applies only if HiSky pays.

Have these ready
  • Booking confirmation
  • Boarding pass or booking reference
  • Passport or ID
  • Emails from HiSky about the disruption
  • Receipts for meals, hotel or transport

FAQ

HiSky compensation questions

Still unsure? Check your flight for free — it takes two minutes and commits you to nothing.

How much compensation can I get from HiSky?

Between €250 and €600 per passenger, depending on flight distance. Delays must be three hours or more at arrival, and cancellations must be announced less than 14 days before departure. What you paid for the ticket makes no difference.

Can I claim from HiSky myself?

Yes, filing with HiSky directly is free. Many passengers come to us because first claims are often rejected or ignored — we handle the follow-up, the regulator and court if needed, and only charge if you get paid.

How far back can I claim against HiSky?

It depends on the country where the claim is filed. Limitation periods are set nationally and range from about one year to six years, so flights from the last few years are often still claimable. Check yours for free.

HiSky rebooked me or gave me vouchers. Can I still claim?

Usually, yes. Rebooking, meals and hotel rooms are duties of care and don't replace compensation. Only an agreement where you explicitly gave up your compensation would change that.

How long does HiSky take to pay?

Straightforward claims are often settled within a few weeks to a few months. If HiSky refuses and the claim goes to a regulator or court, it can take longer. We keep you updated at every step.

What if HiSky blames extraordinary circumstances?

Ask for specifics. Severe weather, air traffic control restrictions and security threats can be extraordinary, but technical faults and strikes by the airline's own staff usually aren't. We check the explanation against independent data before accepting it.

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Flew HiSky recently?

Check your flight in two minutes. If it qualifies, we claim from HiSky and you only pay when you get paid.