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FLYONE compensation

FLYONE flight delayed or cancelled? Claim up to €600.

If your FLYONE flight landed three or more hours late, was cancelled less than 14 days before departure, or you were bumped from it, EU law sets a fixed cash payment of €250 to €600 per passenger. We claim it for you.

  • Free check in two minutes
  • No win, no fee
  • We deal with FLYONE for you
FLYONE
Claim pass
5FAirline code
€600Max per passenger
Main bases
KIV
Airline type
Low-cost
Registered in
Moldova
Passenger rights
EU 261 on flights from the EU/EEA
SP · 5F
Maximum per passenger
€600
Arrival delay that qualifies
3h+
Upfront cost
€0
Success fee, only if we win
29%

Know the airline

Claiming from FLYONE: what to know

FLYONE is a Moldovan low-cost airline based in Chișinău, flying mainly to Western Europe, where much of the Moldovan diaspora lives. It is not an EU airline, which shapes which of its flights EU 261 covers.

Before you claim

  1. 01

    EU 261 covers FLYONE flights departing an EU airport — Rome, Milan, Paris or Bucharest to Chișinău, for example. Flights departing the UK are covered by UK 261.

  2. 02

    FLYONE flights may carry 5F (Moldova) or 3F (FLYONE Armenia) flight numbers. Check which company operated yours.

  3. 03

    Flights from France, Spain or the UK to Chișinău fall in the 1,500–3,500 km band: €400 per passenger (£350 from the UK). From Italy it depends on the airport — Milan is just over 1,500 km, Rome just under.

Track record

Disrupted FLYONE flights we've tracked

Cancellations and long delays on FLYONE flights recorded since 4 September 2026, from live flight data.

Disrupted flights
52
Cancelled
21%
Average delay at arrival
4h 32m
Longest delay
10h 30m

€12,500 in compensation owed across these flights — counting just one passenger per flight.

All disrupted FLYONE flights

Coverage

Which FLYONE flights are covered

What counts is the route and the airline's licence — not where you bought the ticket, what you paid or which passport you hold.

  • Departing an EU/EEA airport

    To any destination in the world

    Covered
  • Arriving in the EU/EEA from outside

    Only when the airline holds an EU licence

    Not covered
  • Within the EU/EEA

    Domestic and international flights

    Covered
  • Departing a UK airport

    Under UK 261: £220 to £520 per passenger

    Covered

FLYONE is not an EU/EEA airline, so its flights into Europe from outside are not covered. Flights departing the EU/EEA or the UK always are.

Compensation

How much FLYONE owes you

The amount is fixed by flight distance. A €20 promo fare and a flexible business ticket are worth exactly the same.

Up to 1,500 km

€250

e.g. Dublin–London, Barcelona–Paris

1,500–3,500 km

€400

e.g. London–Athens, Madrid–Warsaw

Over 3,500 km

€600

e.g. Frankfurt–New York, Paris–Doha

Per passenger — for arrival delays of three hours or more, short-notice cancellations and denied boarding.

Flights within the EU over 1,500 km are always paid at €400.

Common pushback

What FLYONE may say — and what the law says

A rejection is where most claims start, not where they end. These are the replies we challenge most often.

  • “It was a technical problem.”

    Faults found during normal operation are part of running an airline. Courts rarely accept them as extraordinary circumstances.

  • “The weather was bad.”

    Only weather that made your specific flight unsafe counts. We check the claim against meteorological and airport records.

  • “The aircraft arrived late from its previous flight.”

    A knock-on delay only excuses the airline if the original cause was itself extraordinary — and the airline has to prove it.

  • “Our crew went on strike.”

    A strike by the airline's own staff is within its control. The European Court of Justice has ruled it does not exempt the carrier.

  • “We already gave you meal vouchers.”

    Meals, hotels and rebooking are care, not compensation. Accepting them never waives your right to be paid.

Live data

Recent FLYONE disruptions

Delayed and cancelled FLYONE flights from our airport tracking. Find yours to see what it's worth.

How it works

From FLYONE disruption to payout

  1. 1

    Check your flight

    Enter your flight number and date. We confirm the delay against official arrival data in about two minutes.

  2. 2

    We claim from FLYONE

    We file with FLYONE, answer every rejection and escalate to the regulator or a court when needed.

  3. 3

    You get paid

    The money goes straight to your bank account. Our 29% fee applies only if FLYONE pays.

Have these ready
  • Booking confirmation
  • Boarding pass or booking reference
  • Passport or ID
  • Emails from FLYONE about the disruption
  • Receipts for meals, hotel or transport

FAQ

FLYONE compensation questions

Still unsure? Check your flight for free — it takes two minutes and commits you to nothing.

How much compensation can I get from FLYONE?

Between €250 and €600 per passenger, depending on flight distance. Delays must be three hours or more at arrival, and cancellations must be announced less than 14 days before departure. What you paid for the ticket makes no difference.

Can I claim from FLYONE myself?

Yes, filing with FLYONE directly is free. Many passengers come to us because first claims are often rejected or ignored — we handle the follow-up, the regulator and court if needed, and only charge if you get paid.

How far back can I claim against FLYONE?

It depends on the country where the claim is filed. Limitation periods are set nationally and range from about one year to six years, so flights from the last few years are often still claimable. Check yours for free.

FLYONE rebooked me or gave me vouchers. Can I still claim?

Usually, yes. Rebooking, meals and hotel rooms are duties of care and don't replace compensation. Only an agreement where you explicitly gave up your compensation would change that.

How long does FLYONE take to pay?

Straightforward claims are often settled within a few weeks to a few months. If FLYONE refuses and the claim goes to a regulator or court, it can take longer. We keep you updated at every step.

What if FLYONE blames extraordinary circumstances?

Ask for specifics. Severe weather, air traffic control restrictions and security threats can be extraordinary, but technical faults and strikes by the airline's own staff usually aren't. We check the explanation against independent data before accepting it.

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