Thai Airways
Claim pass
TGAirline code
€600Max per passenger
- Main bases
- BKK
- Airline type
- Full-service
- Registered in
- Thailand
- Alliance
- Star Alliance
- Passenger rights
- EU 261 on flights from the EU/EEA
Thai Airways compensation
Thai Airways flight delayed or cancelled? Claim up to €600.
If your Thai Airways flight landed three or more hours late, was cancelled less than 14 days before departure, or you were bumped from it, EU law sets a fixed cash payment of €250 to €600 per passenger. We claim it for you.
- Free check in two minutes
- No win, no fee
- We deal with Thai Airways for you
- Maximum per passenger
- €600
- Arrival delay that qualifies
- 3h+
- Upfront cost
- €0
- Success fee, only if we win
- 29%
Know the airline
Claiming from Thai Airways: what to know
Thai Airways is Thailand's flag carrier and a founding member of Star Alliance, flying to Europe from its hub at Bangkok Suvarnabhumi. It is not an EU airline, which shapes which of its flights EU 261 covers.
Before you claim
- 01
Your flight from Europe to Bangkok is covered; Thai's flight from Bangkok back to Europe is not.
- 02
A delay of four hours or more on a departure from Europe is worth €600 per passenger (£520 from London).
- 03
Missed an onward connection in Bangkok after a late departure from Europe? On one booking, the delay at your final destination is what counts.
Track record
Disrupted Thai Airways flights we've tracked
Cancellations and long delays on Thai Airways flights recorded since 20 September 2026, from live flight data.
- Disrupted flights
- 34
- Cancelled
- 6%
- Average delay at arrival
- 6h 5m
- Longest delay
- 14h 56m
Most disrupted routes
Most disrupted departure airports
€16,800 in compensation owed across these flights — counting just one passenger per flight.
All disrupted Thai Airways flightsCoverage
Which Thai Airways flights are covered
What counts is the route and the airline's licence — not where you bought the ticket, what you paid or which passport you hold.
- Covered
Departing an EU/EEA airport
To any destination in the world
- Not covered
Arriving in the EU/EEA from outside
Only when the airline holds an EU licence
- Covered
Within the EU/EEA
Domestic and international flights
- Covered
Departing a UK airport
Under UK 261: £220 to £520 per passenger
Thai Airways is not an EU/EEA airline, so its flights into Europe from outside are not covered. Flights departing the EU/EEA or the UK always are.
Compensation
How much Thai Airways owes you
The amount is fixed by flight distance. A €20 promo fare and a flexible business ticket are worth exactly the same.
Up to 1,500 km
€250
e.g. Dublin–London, Barcelona–Paris
1,500–3,500 km
€400
e.g. London–Athens, Madrid–Warsaw
Over 3,500 km
€600
e.g. Frankfurt–New York, Paris–Doha
Per passenger — for arrival delays of three hours or more, short-notice cancellations and denied boarding.
Flights within the EU over 1,500 km are always paid at €400.
Common pushback
What Thai Airways may say — and what the law says
A rejection is where most claims start, not where they end. These are the replies we challenge most often.
“It was a technical problem.”
Faults found during normal operation are part of running an airline. Courts rarely accept them as extraordinary circumstances.
“The weather was bad.”
Only weather that made your specific flight unsafe counts. We check the claim against meteorological and airport records.
“The aircraft arrived late from its previous flight.”
A knock-on delay only excuses the airline if the original cause was itself extraordinary — and the airline has to prove it.
“Our crew went on strike.”
A strike by the airline's own staff is within its control. The European Court of Justice has ruled it does not exempt the carrier.
“We already gave you meal vouchers.”
Meals, hotels and rebooking are care, not compensation. Accepting them never waives your right to be paid.
Live data
Recent Thai Airways disruptions
Delayed and cancelled Thai Airways flights from our airport tracking. Find yours to see what it's worth.
- TG950BKK → CPHBangkok – Copenhagen · 30 September 2026CancelledCheck
- TG940BKK → MXPBangkok – Milan · 30 September 20264h 35m late€600
- TG960BKK → ARNBangkok – Stockholm · 30 September 20263h 55m late€300
- TG934BKK → BRUBangkok – Brussels · 30 September 2026CancelledCheck
- TG930BKK → CDGBangkok – Paris · 30 September 20263h 6m late€300
How it works
From Thai Airways disruption to payout
- 1
Check your flight
Enter your flight number and date. We confirm the delay against official arrival data in about two minutes.
- 2
We claim from Thai Airways
We file with Thai Airways, answer every rejection and escalate to the regulator or a court when needed.
- 3
You get paid
The money goes straight to your bank account. Our 29% fee applies only if Thai Airways pays.
Have these ready
- Booking confirmation
- Boarding pass or booking reference
- Passport or ID
- Emails from Thai Airways about the disruption
- Receipts for meals, hotel or transport
FAQ
Thai Airways compensation questions
Still unsure? Check your flight for free — it takes two minutes and commits you to nothing.
How much compensation can I get from Thai Airways?
Between €250 and €600 per passenger, depending on flight distance. Delays must be three hours or more at arrival, and cancellations must be announced less than 14 days before departure. What you paid for the ticket makes no difference.
Can I claim from Thai Airways myself?
Yes, filing with Thai Airways directly is free. Many passengers come to us because first claims are often rejected or ignored — we handle the follow-up, the regulator and court if needed, and only charge if you get paid.
How far back can I claim against Thai Airways?
It depends on the country where the claim is filed. Limitation periods are set nationally and range from about one year to six years, so flights from the last few years are often still claimable. Check yours for free.
Thai Airways rebooked me or gave me vouchers. Can I still claim?
Usually, yes. Rebooking, meals and hotel rooms are duties of care and don't replace compensation. Only an agreement where you explicitly gave up your compensation would change that.
How long does Thai Airways take to pay?
Straightforward claims are often settled within a few weeks to a few months. If Thai Airways refuses and the claim goes to a regulator or court, it can take longer. We keep you updated at every step.
What if Thai Airways blames extraordinary circumstances?
Ask for specifics. Severe weather, air traffic control restrictions and security threats can be extraordinary, but technical faults and strikes by the airline's own staff usually aren't. We check the explanation against independent data before accepting it.
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