TUI
Cancelled
ZTHZakinthos
LGWLondon
- Flight
- BY5239
- Date
- September 8, 2026
- Departure
- 20:25 UTC
- Status
- Cancelled
- Compensation
- Depends on the notice you were given
Cancelled flight
BY5239 was cancelled on September 8, 2026
BY5239 ZTH–LGW was cancelled on September 8, 2026. EU 261 compensation depends on the notice you were given and the reroute offered.
- Free check in two minutes
- No win, no fee
- Checked against official flight records
The short answer
Can passengers claim for this BY5239 cancellation?
TUI cancelled flight BY5239 from Zakinthos – Dionysios Solomos Airport to London Gatwick on September 8, 2026. The route is 2,225 km. It sits in the EU 261 band for flights from 1,500 to 3,500 km. EU Regulation 261/2004 can require compensation when the airline gave less than 14 days' notice and the replacement flight did not arrive close to the original time. The airport boards do not record when passengers were told.
What else happened that day
UK air traffic control failure
On 8 September a fault in the NATS flight processing system restricted departures from UK airports for several hours. More than 1,000 flights to and from the UK were cancelled, and aircraft and crews were still out of position on 9 September.
Usually an extraordinary circumstance, so no EU 261 cash compensation. Airlines still owe meals, a hotel if you are stuck overnight, and the choice of a refund or a new flight. The airline still has to prove that this event caused the disruption to BY5239. A technical fault, a crew shortage or a strike by the airline’s own staff on the same day is not an extraordinary circumstance, and still pays out.
Sources: The Independent · CNA / AFP · September 2026 disruption report
Notice rules
When a cancellation pays out
Airport boards show that this flight was cancelled, not when passengers were told. That timing decides the claim.
- Usually owed
Told less than 7 days before
Owed unless the new flight left no more than 1 hour early and landed less than 2 hours late.
- Often owed
Told 7 to 13 days before
Owed unless the new flight left no more than 2 hours early and landed less than 4 hours late.
- Not owed
Told 14 days or more before
No compensation, but you can still choose a full refund or a replacement flight.
Cancellations caused by extraordinary circumstances, such as severe weather, are exempt whatever the notice.
Flight record
What we recorded for this flight
Taken from live airport boards at the departure and arrival airports.
- Flight
- BY5239
- Airline
- TUI
- Date
- September 8, 2026
- Route
- ZTH → LGW
- From
- Zakinthos – Dionysios Solomos Airport (ZTH)
- Scheduled departure
- 20:25 UTC
- Status
- Cancelled
Distance band
What this route is worth
ZTH–LGW is 2,225 km by great-circle distance. EU Regulation 261/2004 fixes the amount by distance, so the ticket price makes no difference.
Up to 1,500 km
€250
1,500–3,500 kmThis flight
€400
Over 3,500 km
€600
Flights within the EU over 1,500 km are paid at €400, and arriving three to four hours late on a flight over 3,500 km halves the payment to €300.
Your rights
What you can claim for a cancellation
The rule
A cancellation announced less than 14 days before departure can be worth €250 to €600 per passenger, unless the airline reroutes you within tight time limits.
This flight
TUI did not operate this service on September 8, 2026. What you are owed turns on when you were told and what was offered instead.
How long you have
Claim windows run from one to six years depending on the country. Checking is free and takes about two minutes.
Same route
Other disruptions on ZTH → LGW
Same airline
Other TUI disruptions
- 6B158PMI → ARNPalma – Stockholm · September 29, 20263h 58m late€400
- 6B157ARN → PMIStockholm – Palma · September 29, 20264h 21m late€400
- TB2534CMN → BRUCasablanca – Brussels · September 28, 20265h 9m late€400
- 6B282CTA → ARNCatania – Stockholm · September 28, 20263h 55m late€400
- TB2533BRU → CMNBrussels – Casablanca · September 28, 20265h 19m late€400
- TB3562CTA → BRUCatania – Brussels · September 26, 2026CancelledCheck
Same airport
Other departures from Zakinthos – Dionysios Solomos Airport
- EC3694ZTH → MXPZakinthos – Milan · easyJet · September 29, 20267h late€250
- U23694ZTH → MXPZakinthos – Milan · easyJet · September 29, 20264h 58m late€250
- U5324ZTH → RMOZakinthos – Chișinău · SkyUp Airlines · September 20, 202611h 4m late€250
- LS1714ZTH → MANZakinthos – Manchester · Jet2 · September 17, 202618h 45m late€400
- DY9047ZTH → OSLZakinthos – Oslo · Norwegian · September 16, 20267h 33m late€400
- FR7461ZTH → STNZakinthos – London · Ryanair · September 8, 202619h 5m late€400
Flight data comes from public airport boards and is provided for information only. It is not legal advice, and an airline may dispute liability where the disruption was outside its control.