TUI
5h 18m late
HERHeraklion
LGWLondon
- Flight
- BY4471
- Date
- September 17, 2026
- Departure
- 15:20 UTC
- Arrival
- 20:38 UTC
- Compensation
- €400 per passenger
Delayed flight
BY4471 landed 5h 18m late on September 17, 2026
BY4471 HER–LGW arrived 5h 18m late on September 17, 2026. EU 261 compensation for this distance is €400 per passenger.
- Free check in two minutes
- No win, no fee
- Checked against official flight records
The short answer
Was BY4471 delayed long enough for EU 261 compensation?
TUI flight BY4471 from Heraklion – Nikos Kazantzakis International Airport to London Gatwick arrived 5h 18m late on September 17, 2026. That is past the three-hour mark in EU Regulation 261/2004. The route is 2,680 km. The statutory amount for this distance is €400 per passenger when the airline is responsible.
Delay check
How BY4471's delay measures up
EU 261 counts the delay at the arrival gate, when the doors open, not at take-off or touchdown.
5h 18mArrival delay at the gate
Past the 3-hour mark3h
0h7h
- 3h — where EU 261 compensation starts
Airlines can still refuse when the cause was outside their control, such as severe weather or air traffic control restrictions.
Flight record
What we recorded for this flight
Taken from live airport boards at the departure and arrival airports.
- Flight
- BY4471
- Airline
- TUI
- Date
- September 17, 2026
- Route
- HER → LGW
- From
- Heraklion – Nikos Kazantzakis International Airport (HER)
- Scheduled departure
- 15:20 UTC
- Actual arrival
- 20:38 UTC
Distance band
What this route is worth
HER–LGW is 2,680 km by great-circle distance. EU Regulation 261/2004 fixes the amount by distance, so the ticket price makes no difference.
Up to 1,500 km
€250
1,500–3,500 kmThis flight
€400
Over 3,500 km
€600
Flights within the EU over 1,500 km are paid at €400, and arriving three to four hours late on a flight over 3,500 km halves the payment to €300.
Your rights
What you can claim for this delay
The rule
A delay of three hours or more at the destination is worth €250 to €600 per passenger, based on the distance flown.
This flight
We measured a 5h 18m arrival delay, which is past the three-hour threshold. The airline can still argue extraordinary circumstances.
How long you have
Claim windows run from one to six years depending on the country. Checking is free and takes about two minutes.
Same route
Other disruptions on HER → LGW
- BA2759HER → LGWHeraklion – London · British Airways · September 12, 20266h 39m late€400
- U28218HER → LGWHeraklion – London · easyJet · September 9, 2026CancelledCheck
- U28260HER → LGWHeraklion – London · easyJet · September 9, 2026CancelledCheck
- LS3136HER → LGWHeraklion – London · Jet2 · September 8, 2026CancelledCheck
Same airline
Other TUI disruptions
- 6B158PMI → ARNPalma – Stockholm · September 29, 20263h 58m late€400
- 6B157ARN → PMIStockholm – Palma · September 29, 20264h 21m late€400
- TB2534CMN → BRUCasablanca – Brussels · September 28, 20265h 9m late€400
- 6B282CTA → ARNCatania – Stockholm · September 28, 20263h 55m late€400
- TB2533BRU → CMNBrussels – Casablanca · September 28, 20265h 19m late€400
- TB3562CTA → BRUCatania – Brussels · September 26, 2026CancelledCheck
Same airport
Other departures from Heraklion – Nikos Kazantzakis International Airport
- FR7987HER → CRLHeraklion – Charleroi · Ryanair · September 29, 20263h 26m late€400
- U5308HER → RMOHeraklion – Chișinău · Go2Sky · September 25, 20264h 18m late€250
- 5F6412HER → RMOHeraklion – Chișinău · FLYONE · September 25, 20263h 46m late€250
- 7O5021HER → BUDHeraklion – Budapest · Smartwings · September 24, 20265h 26m late€250
- DK1685HER → ARNHeraklion – Stockholm · Sunclass Airlines · September 17, 20263h 51m late€400
- DK685HER → ARNHeraklion – Stockholm · Sunclass Airlines · September 17, 20263h 53m late€400
Flight data comes from public airport boards and is provided for information only. It is not legal advice, and an airline may dispute liability where the disruption was outside its control.