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Delayed flight

U28357 landed 7h 50m late on September 8, 2026

U28357 LGW–NAP arrived 7h 50m late on September 8, 2026. EU 261 compensation for this distance is €400 per passenger.

easyJet compensation guide
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easyJet
7h 50m late
LGWLondon
NAPNaples
Flight
U28357
Date
September 8, 2026
Departure
14:10 UTC
Arrival
00:45 UTC
Compensation
€400 per passenger
SP · U28357
The short answer

Was U28357 delayed long enough for EU 261 compensation?

easyJet flight U28357 from London Gatwick to Naples arrived 7h 50m late on September 8, 2026. That is past the three-hour mark in EU Regulation 261/2004. The route is 1,592 km. The statutory amount for this distance is €400 per passenger when the airline is responsible.

Delayed flight compensation rulesEU 261 explainedeasyJet compensation guide
What else happened that day

UK air traffic control failure

On 8 September a fault in the NATS flight processing system restricted departures from UK airports for several hours. More than 1,000 flights to and from the UK were cancelled, and aircraft and crews were still out of position on 9 September.

Usually an extraordinary circumstance, so no EU 261 cash compensation. Airlines still owe meals, a hotel if you are stuck overnight, and the choice of a refund or a new flight. The airline still has to prove that this event caused the disruption to U28357. A technical fault, a crew shortage or a strike by the airline’s own staff on the same day is not an extraordinary circumstance, and still pays out.

Sources: The Independent · CNA / AFP · September 2026 disruption report

Delay check

How U28357's delay measures up

EU 261 counts the delay at the arrival gate, when the doors open, not at take-off or touchdown.

7h 50mArrival delay at the gate
Past the 3-hour mark
3h
0h9h
  • 3h — where EU 261 compensation starts

Airlines can still refuse when the cause was outside their control, such as severe weather or air traffic control restrictions.

Flight record

What we recorded for this flight

Taken from live airport boards at the departure and arrival airports.

Flight
U28357
Airline
easyJet
Date
September 8, 2026
Route
LGW → NAP
From
London Gatwick (LGW)
To
Naples (NAP)
Scheduled departure
14:10 UTC
Actual arrival
00:45 UTC

Distance band

What this route is worth

LGW–NAP is 1,592 km by great-circle distance. EU Regulation 261/2004 fixes the amount by distance, so the ticket price makes no difference.

Up to 1,500 km

€250

1,500–3,500 kmThis flight

€400

Over 3,500 km

€600

Flights within the EU over 1,500 km are paid at €400, and arriving three to four hours late on a flight over 3,500 km halves the payment to €300.

Your rights

What you can claim for this delay

  • The rule

    A delay of three hours or more at the destination is worth €250 to €600 per passenger, based on the distance flown.

  • This flight

    We measured a 7h 50m arrival delay, which is past the three-hour threshold. The airline can still argue extraordinary circumstances.

  • How long you have

    Claim windows run from one to six years depending on the country. Checking is free and takes about two minutes.

Were you on board this flight?

Check in two minutes whether this airline owes you compensation. No win, no fee.

Same route

Other disruptions on LGW → NAP

Same airline

Other easyJet disruptions

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Same airport

Other departures from London Gatwick

All LGW disruptions

Flight data comes from public airport boards and is provided for information only. It is not legal advice, and an airline may dispute liability where the disruption was outside its control.