Delayed flight

AF837 landed 5h 34m late on September 13, 2026

AF837 CAY–CDG arrived 5h 34m late on September 13, 2026. EU 261 compensation for this distance is €600 per passenger.

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Air France

5h 34m late

CAYCayenne

CDGParis

Flight: AF837
Date: September 13, 2026
Departure: 04:05 UTC
Arrival: 09:39 UTC
Compensation: €600 per passenger

The short answer

Was AF837 delayed long enough for EU 261 compensation?

Air France flight AF837 from Cayenne – Rochambeau Airport to Paris Charles de Gaulle arrived 5h 34m late on September 13, 2026. That is past the three-hour mark in EU Regulation 261/2004. The route is 7,111 km. The statutory amount for this distance is €600 per passenger when the airline is responsible.

Delayed flight compensation rules EU 261 explained

Delay check

How AF837's delay measures up

EU 261 counts the delay at the arrival gate, when the doors open, not at take-off or touchdown.

5h 34mArrival delay at the gate

Past the 3-hour mark

0h7h

3h — where EU 261 compensation starts
4h — full amount on flights over 3,500 km

Airlines can still refuse when the cause was outside their control, such as severe weather or air traffic control restrictions.

Flight record

What we recorded for this flight

Taken from live airport boards at the departure and arrival airports.

Flight: AF837
Airline: Air France
Date: September 13, 2026
Route: CAY → CDG
From: Cayenne – Rochambeau Airport (CAY)
To: Paris Charles de Gaulle (CDG)
Scheduled departure: 04:05 UTC
Actual arrival: 09:39 UTC

Distance band

What this route is worth

CAY–CDG is 7,111 km by great-circle distance. EU Regulation 261/2004 fixes the amount by distance, so the ticket price makes no difference.

Up to 1,500 km

€250

1,500–3,500 km

€400

Over 3,500 kmThis flight

€600

Flights within the EU over 1,500 km are paid at €400, and arriving three to four hours late on a flight over 3,500 km halves the payment to €300.

Your rights

What you can claim for this delay

The rule
A delay of three hours or more at the destination is worth €250 to €600 per passenger, based on the distance flown.
This flight
We measured a 5h 34m arrival delay, which is past the three-hour threshold. The airline can still argue extraordinary circumstances.
How long you have
Claim windows run from one to six years depending on the country. Checking is free and takes about two minutes.

Were you on board this flight?

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Flight data comes from public airport boards and is provided for information only. It is not legal advice, and an airline may dispute liability where the disruption was outside its control.