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Delayed flight

PU502 landed 11h 54m late on September 4, 2026

PU502 EZE–MAD arrived 11h 54m late on September 4, 2026. EU 261 compensation for this distance is €600 per passenger.

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Plus Ultra
11h 54m late
EZEBuenos Aires
MADMadrid
Flight
PU502
Date
September 4, 2026
Departure
04:45 UTC
Arrival
16:38 UTC
Compensation
€600 per passenger
SP · PU502
The short answer

Was PU502 delayed long enough for EU 261 compensation?

Plus Ultra flight PU502 from Buenos Aires – Aeropuerto Int’l de Ezeiza ‘Ministro Pistarini’ to Madrid Barajas arrived 11h 54m late on September 4, 2026. That is past the three-hour mark in EU Regulation 261/2004. The route is 10,085 km. The statutory amount for this distance is €600 per passenger when the airline is responsible.

Delay check

How PU502's delay measures up

EU 261 counts the delay at the arrival gate, when the doors open, not at take-off or touchdown.

11h 54mArrival delay at the gate
Past the 3-hour mark
3h
4h
0h12h
  • 3h — where EU 261 compensation starts
  • 4h — full amount on flights over 3,500 km

Airlines can still refuse when the cause was outside their control, such as severe weather or air traffic control restrictions.

Flight record

What we recorded for this flight

Taken from live airport boards at the departure and arrival airports.

Flight
PU502
Airline
Plus Ultra
Date
September 4, 2026
Route
EZE → MAD
From
Buenos Aires – Aeropuerto Int’l de Ezeiza ‘Ministro Pistarini’ (EZE)
Scheduled departure
04:45 UTC
Actual arrival
16:38 UTC

Distance band

What this route is worth

EZE–MAD is 10,085 km by great-circle distance. EU Regulation 261/2004 fixes the amount by distance, so the ticket price makes no difference.

Up to 1,500 km

€250

1,500–3,500 km

€400

Over 3,500 kmThis flight

€600

Flights within the EU over 1,500 km are paid at €400, and arriving three to four hours late on a flight over 3,500 km halves the payment to €300.

Your rights

What you can claim for this delay

  • The rule

    A delay of three hours or more at the destination is worth €250 to €600 per passenger, based on the distance flown.

  • This flight

    We measured a 11h 54m arrival delay, which is past the three-hour threshold. The airline can still argue extraordinary circumstances.

  • How long you have

    Claim windows run from one to six years depending on the country. Checking is free and takes about two minutes.

Were you on board this flight?

Check in two minutes whether this airline owes you compensation. No win, no fee.

Same route

Other disruptions on EZE → MAD

Same airline

Other Plus Ultra disruptions

Same airport

Other departures from Buenos Aires – Aeropuerto Int’l de Ezeiza ‘Ministro Pistarini’

Flight data comes from public airport boards and is provided for information only. It is not legal advice, and an airline may dispute liability where the disruption was outside its control.