Delayed flight

SQ312 landed 3h 51m late on September 16, 2026

SQ312 SIN–LGW arrived 3h 51m late on September 16, 2026. EU 261 compensation for this distance is €300 per passenger.

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Singapore Airlines

3h 51m late

SINSingapore

LGWLondon

Flight: SQ312
Date: September 16, 2026
Departure: 05:55 UTC
Arrival: 09:45 UTC
Compensation: €300 per passenger

The short answer

Was SQ312 delayed long enough for EU 261 compensation?

Singapore Airlines flight SQ312 from Singapore – Changi Airport Group (Singapore) Pte Ltd to London Gatwick arrived 3h 51m late on September 16, 2026. That is past the three-hour mark in EU Regulation 261/2004. The route is 10,872 km. The statutory amount for this distance is €300 per passenger when the airline is responsible.

Delayed flight compensation rules EU 261 explained

Delay check

How SQ312's delay measures up

EU 261 counts the delay at the arrival gate, when the doors open, not at take-off or touchdown.

3h 51mArrival delay at the gate

Past the 3-hour mark

0h6h

3h — where EU 261 compensation starts
4h — full amount on flights over 3,500 km

Airlines can still refuse when the cause was outside their control, such as severe weather or air traffic control restrictions.

Flight record

What we recorded for this flight

Taken from live airport boards at the departure and arrival airports.

Flight: SQ312
Airline: Singapore Airlines
Date: September 16, 2026
Route: SIN → LGW
From: Singapore – Changi Airport Group (Singapore) Pte Ltd (SIN)
To: London Gatwick (LGW)
Scheduled departure: 05:55 UTC
Actual arrival: 09:45 UTC

Distance band

What this route is worth

SIN–LGW is 10,872 km by great-circle distance. EU Regulation 261/2004 fixes the amount by distance, so the ticket price makes no difference.

Up to 1,500 km

€250

1,500–3,500 km

€400

Over 3,500 kmThis flight

€300

Halved for landing under four hours late. €600 from four hours.

Flights within the EU over 1,500 km are paid at €400, and arriving three to four hours late on a flight over 3,500 km halves the payment to €300.

Your rights

What you can claim for this delay

The rule
A delay of three hours or more at the destination is worth €250 to €600 per passenger, based on the distance flown.
This flight
We measured a 3h 51m arrival delay, which is past the three-hour threshold. The airline can still argue extraordinary circumstances.
How long you have
Claim windows run from one to six years depending on the country. Checking is free and takes about two minutes.

Were you on board this flight?

Check in two minutes whether this airline owes you compensation. No win, no fee.

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Flight data comes from public airport boards and is provided for information only. It is not legal advice, and an airline may dispute liability where the disruption was outside its control.